The case manager plans to discuss the treatment plan with a patient's family. Select the case manager's first action
a. Determine an appropriate location for the conference.
b. Support the discussion with examples of the patient's behavior.
c. Obtain the patient's permission for the exchange of information.
d. Determine which family members should participate in the conference.
ANS: C
The case manager must respect the patient's right to privacy, which extends to discussions with family. Talking to family members is part of the case manager's role. Actions identified in the distracters occur after the patient has given permission.
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