Which of the following has been a primary source of productivity gains in the years 1995 to 2001?

A. Reduced standards of living.
B. Recessionary spending.
C. Reemphasis on ethical business behaviors.
D. Enterprise resource planning software systems.
E. Reduced costs of raw materials through globalization.


D. Enterprise resource planning software systems.

From 1995 to 2001, labor productivity in services grew at a 2.6% rate (outpacing the 2.3% for goods-producing sectors), the result, economists think, of information technology. In particular, many companies have implemented enterprise resource planning (ERP) software systems, information systems for integrating virtually all aspects of a business.

Business

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