Which approach to addressing resistance to change would a manager draft an influential figure of seniority into the change process, not necessarily to play an active role, but to give endorsement to the change and convince the rest of the staff that the change is a good idea?
a. Negotiation
b. Participation
c. Coercion
d. Manipulation
d. Manipulation
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A person's buying choices are influenced by four major psychological factors. Which of the following is NOT one of these factors?
A) motivation B) perception C) association D) learning E) beliefs
Which method of stating the facts in a legal memorandum states the facts in the order in which they occur?
a. Chronologically b. By party c. According to the elements of a cause of action d. All of the above
Which workforce development model places a community-based organization at the center and provides information and ties to providers and resources?
a. hub-spoke employment training model b. peer-to-peer employment model c. intermediary employment training network model
Mobile computing and telecommuting actually decrease the possibility for cybercrime because the greater number of network openings provides more opportunities for law enforcement
Indicate whether the statement is true or false