Kenneth is preparing copies of X-ray and lab results from Mrs. Vendel's chart to be mailed to another physician's office. He tells you that he thinks this is a waste of time, but Mrs. Vendel called and requested that the records be sent to the other physician's office for a second opinion. How should you respond?
A. "I'm not busy right now; do you want any help copying the records?"
B. "It's a good thing she called in person so that she could authorize the transfer."
C. "If she likes the second opinion, we may lose Mrs. Vendel's business."
D. "Mrs. Vendel is infamous for wanting second opinions; we do this all the time."
E. "Has Mrs. Vendel signed a written consent to have the records transferred?"
Answer: E
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