Evaluate the following responses to determine which is most appropriate when working with an immigrant
A. check immigration status first to make sure the person has proper documentation
B. assume that he or she does not want to talk about the reasons for leaving the country of origin
C. learn about the immigrant's culture to gain understanding of communication and context
D. talk loudly and slowly to make sure the immigrant understands
C
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All of the following were cited in the text as interpersonal barriers to
communication in agencies except:
A. Lying and distortion B. Mistakes C. Personality factors D. Individual perceptual errors
The fourth revolution in mental health can be characterized as:
a. client/patient rights and consumer advocacy b. deinstitutionalization c. biotechnological breakthroughs d. the use of psychotropic drugs
The most widely accepted procedure to guide the discussion and decision making by a formal group is known as
a. consensus-oriented decision making b. Parliamentary Decision Protocol c. Robert's Rules of Order d. grouped rank-order choice making
Categorical data is best displayed with a:
a. histogram. b. scatterplot. c. contingency table. d. stem-and-leaf plot.