Focusing on teamwork and commitment will optimize:

a. Support and confrontation
b. Process and product
c. Authority and autonomy
d. Individual and collective performance


d. Individual and collective performance

Communication & Mass Media

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Anna is a part of a self-managed team at a small software company in Seattle. She is well-liked, charismatic, and generally she if the go-to if anyone has a problem regarding product development. Anna could be best described as having:

a. Expert Power b. Referent Power c. Legitimate Power d. Both a and b

Communication & Mass Media

Kim was constantly twirling her hair as she was talking to her teacher. Which type of

nonverbal cue showed Kim?s nervousness? A) emblems B) regulators C) adaptors D) substitutes

Communication & Mass Media

According to the textbook, in recent years, news commentators,

politicians, and citizens have bemoaned the lack of___________in both speakers and audience members. a. civility b. conjecture c. discrimination d. appreciation e. analysis

Communication & Mass Media

All of the following are benefits of hypothesis except that hypotheses:

a) Provide direction for a study b) Eliminate trial-and-error research c) Rule out intervening and confounding variables d) Can establish cause and effect

Communication & Mass Media