According to Peter Frost (2003), the people who take on the emotional pain of others, and act like emotional sponges for the benefit of the whole organization, are known as __________.
a. Emotional sponges
b. Emotional handlers
c. Toxic sponges
d. Toxic handlers
d. Toxic handlers
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When you're outlining your report, using ________ requires you to really think through the content, whereas using ________ simply requires you to identify topic areas
A) prescriptive headings; parallel headings B) effective headings; ineffective headings C) informative headings; descriptive headings D) multilateral headings; unilateral headings E) subjective headings; transitional headings
Company leaders should never respond to negative comments sent to blogs, because doing so gives the comment credibility
Indicate whether the statement is true or false
An overstatement of beginning inventory in a period will result in an overstatement of gross margin in the next period
Indicate whether the statement is true or false
Jermaine works in the graphics section of his company. His boss asks him to come up with a new product logo. If he is a brand expert, he will draw on his knowledge and experience of certain brands to come up with creative responses that accurately represent the product. If he is not familiar with brand knowledge, than it will take longer to generate creative suggestions. This is an example of
a. Domain-relevant skills and expertise b. Intrinsic task motivation c. Extrinsic environmental components d. Creativity-relevant processes