A case study emphasizing the differences among the four generic types of culture involved the purchase of a:
a. department store
b. gun
c. fire truck
d. city building
e. water treatment plant
c. fire truck
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The authors’ of your textbook argue communication creates
A. Arguments C. Integrity B. Compassionate listening D. Community
The factors that reflect an organization's culture and include the way employees dress,the office equipment and furniture, and cleanliness of the facility are called ________ factors
a. environment b. communication c. reward d. referent
Anne made sure she dressed professionally, shook hands firmly, and spoke confidently at the meeting. She was demonstrating how nonverbal messages can be used to manage impressions in order to _______
a. be liked b. be followed c. secure help d. hide faults
This was called the “king” of microphones:
A. RCA 44DX B. Shure 55 C. Elvis mic
D. RCA 77DX