In what five categories does the Franchise Rule require a franchisor to make material disclosures to prospective franchisees?
The categories are as follows: (1) the nature of the franchisor and the franchise system, (2) the franchisor's financial viability, (3) the costs involved in purchasing and operating a franchised outlet, (4) the terms and conditions that govern the franchise relationship, and (5) the names and addresses of current franchisees who can share their experiences within the franchise system.
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When developing bad news messages about transactions, what do many firms include in an attempt to repair the relationship?
A) An element of apology B) An explanation of what the customer should now expect C) An explanation of what is being done to resolve the situations D) An offer of a discount on future orders E) An explanation of what type of performance can be expected in the future
An audit is part of which type of investigative method?
a. theft b. conversion c. concealment d. inquiry
Assuming unearned revenues are originally recorded in balance sheet accounts, the adjusting entry to record earning of unearned revenue is:
A. Decrease a liability; increase revenue. B. Increase an asset; increase revenue. C. Increase an expense; decrease an asset. D. Increase an expense; increase a liability. E. Increase an expense; decrease a liability.
Which of the following is NOT a subordinate situational factor to be considered when using the path-goal leadership model?
a. locus of control b. ability c. formal authority d. authoritarianism