The two main purposes of post-audit are to improve forecasts and to improve operations.

Answer the following statement true (T) or false (F)


True

The post-audit has two main purposes—to improve forecasts and to improve operations. See 9-1: Importance of Capital Budgeting

Business

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Because he has a busy practice, new patients for dentist Dr. Kirby Brown are informed that, unless there is an emergency, the first available appointment will be in three months. If they accept the appointment, they will be reminded of their appointment by a courtesy call. This first visit will take about an hour. On this visit, their teeth will be cleaned and x-rayed, their gums will be examined and the dentist will talk to them about future dental treatment needs. Dr. Brown is ________ to manage customer expectations.

A. Offering a service guarantee B. Making realistic promises C. Offering choices D. Managing horizontal communications E. Coordinating external communication

Business

As a favour to a friend, Jane Monroe became a director of Urban Attitudes, Inc It went bankrupt and didn't send income tax money deducted from wages to the government, but used the money in a fruitless attempt to save the business

Jane did not attend any board meetings and didn't know of the failure to send the money to the government. Which of the following is true? A) Jane is not liable to pay the taxes because she didn't know of the failure to send in the money. B) Jane is not liable to pay the taxes because she was not personally involved in the failure to send in the taxes. C) Jane is liable merely because she was a director at the time the corporation failed to send in the money. D) Jane is not liable to pay the taxes because she was not paid for being a director. E) Both A and B

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A(n) _____ is an extra item offered to the consumer, usually in exchange for some proof that the promoted product has been purchased.

A. coupon B. trade sample C. supplement D. premium E. add-on

Business

What is the likely impact of perquisites on the employees who receive them?

A. A lowered sense of commitment toward the organization B. An elevated sense of status in the organization C. A perceived leveling out of special privileges among employees D. Increased turnover due to lower restrictions on travel E. Reduced job satisfaction since perquisites can be taxed

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