The structure of organizational communication can be best described through communication

a. networks.
b. channels.
c. directions.
d. load and distortion.
e. all of the above.


Answer: E

Communication & Mass Media

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When the outcome of a message is designed to clarify information or create understanding, the purpose is specifically:

A. To persuade B. To inspire C. To inform D. To research

Communication & Mass Media

All of the following are potential strengths of groups EXCEPT

a. creativity b. commitment c. collectivism d. resources e. thoroughness

Communication & Mass Media

Verbal communication uses language as a symbolic code for conveying ideas

Indicate whether the statement is true or false.

Communication & Mass Media

_________________ is an image repair tactic in which the organization issues a statement indicating that no crisis has taken place

a) Simple denial b) Shifting the blame c) Evading responsibility d) Provocation

Communication & Mass Media