The structure of organizational communication can be best described through communication
a. networks.
b. channels.
c. directions.
d. load and distortion.
e. all of the above.
Answer: E
Communication & Mass Media
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When the outcome of a message is designed to clarify information or create understanding, the purpose is specifically:
A. To persuade B. To inspire C. To inform D. To research
Communication & Mass Media
All of the following are potential strengths of groups EXCEPT
a. creativity b. commitment c. collectivism d. resources e. thoroughness
Communication & Mass Media
Verbal communication uses language as a symbolic code for conveying ideas
Indicate whether the statement is true or false.
Communication & Mass Media
_________________ is an image repair tactic in which the organization issues a statement indicating that no crisis has taken place
a) Simple denial b) Shifting the blame c) Evading responsibility d) Provocation
Communication & Mass Media