The typical on-air caller is
a. similar to the average listener.
b. different from the average listener.
c. always chosen because they agree with the host.
d. let on because they are friends with the show producer.
b
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The productive alternative to blame is _____—when you try to take on another person's perspective during conflict
A) gunnysacking B) spontaneity C) acceptance D) empathy
Because facial muscles are difficult to control, a person's facial expressions accurately reveal deception and lying
Indicate whether the statement is true or false
If you take an “easy” class your friend recommended and find it “hard,” you have had semantic problems due to
a. euphemistic language. b. relative words. c. equivocal words. d. fiction terms. e. semantic distracters.
His supervisor asked Arturo to generate a PowerPoint presentation for the Thursday team meeting. On Thursday, Arturo showed up without the presentation. Which element of the listening process is where Arturo’s listening failed?
a. hearing b. attending c. understanding d. remembering e. any of the above