Match the managed care term with its descriptor.
A. prepaid, organized system for providing comprehensive health care services within a geographic area to all persons under contract
B. allows patients to choose the type of provider they will receive care from at or near the point of time the care will be received
C. an entity composed of health care providers who contract with an employer or private health insurance company to deliver services at a discounted rate in return for a promise of a high volume of patients
D. physicians employed by an HMO can only treat those patients who are members of the HMO plans
E. similar to a PPO except that the patient must stay within the provider network to receive care
F. provides coordinated health care services by concentrating on vertical integration
A. HMO
B. POS
C. PPO
D. closed-panel arrangement
E. EPO
F. IDA
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When you release medical information, always send ________ unless the record will be used in a court case, in which case you should send the original records.
Fill in the blank(s) with the appropriate word(s).
A frequent reason why patients sue medical offices is ________.
A. poor treatment by office personnel B. medical errors made by nurses C. physicians make them wait too long for appointments D. medical assistants are unable to think critically and solve problems