Flora has been a registered nurse for 23 years. Her supervisor, Gail, asks her why she has never furthered her education, and Flora decides, with Gail’s encouragement, to begin classes to become a nurse practitioner. In what process is Flora engaging as she seeks to achieve this goal?

a. self-actualization
b. the “bright side”
c. internal feedback
d. intrapersonal reflection


a. self-actualization

Communication & Mass Media

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A speech aimed at persuading an audience that old-growth forests are worth protecting is an example of a question of ________

Fill in the blank(s) with correct word

Communication & Mass Media

To understand the subtext of Joseph Losey films like The Servant, an audience must

a. read the review. b. listen to the film music. c. mine the mise en scene. d. none of the above

Communication & Mass Media

Two types of outlines are the

a. preparation outline and formal outline. b. audience outline and speech outline. c. rough outline and speaking outline. d. preparation outline and speaking outline.

Communication & Mass Media

Research demonstrates that 65%-93% of meaning in messages comes from nonverbal communication

Indicate whether this statement is true or false.

Communication & Mass Media