When effectively practiced, _____allows every aspect of an organization to operate at peak levels.
a) total quality
b) empowerment
c) process improvement
d) freedom through control
Ans: a) total quality
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Indicate whether the statement is true or false
Ms. Reilly ________ me there ________ a city called Lodi in New Jersey, in California, and in Italy
A) have told/was B) told/was C) told/is D) tell/is
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Answer the following statement true (T) or false (F)