A case manager is educating a patient on health care insurance. Which statement by the patient shows that the teaching has been effective?
a. "All health care is covered by insurance.".
b. "Insurance does not cover inpatient hospital stays.".
c. "All health care coverage is the same.".
d. All health insurance companies have rules about what services will be covered.".
D
The case manager will know that teaching has been effective when the patients states: "All health insurance companies have rules about what services will be covered.". Each insurance company is different and will provide different coverage depending on the plan and the patient's preexisting conditions.
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