Speakers usually begin organizing their ideas by creating a(n) ____________________ which is a basic map of the speech

Fill in the blank(s) with correct word


working outline

Communication & Mass Media

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_______________ is the principle that everyone should have access to telephone service

a) Rate of return b) Universal service c) Common carrier d) Natural monopoly

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. Mediators rarely engage in critical listening because they do not make suggestions. 2. Men are less adept at listening than women. Therefore, women make better mediators. 3. Mediator’s emotional paraphrases lead to defensiveness. 4. Listening was mentioned as a critical skill by virtually all of the mediation practitioners interviewed in a study by Isenhart and Spangle.

Communication & Mass Media

Because of each person's personal preferences about disclosure, his or her Johari window is likely to look the same with most people because his or her preferences will be stable across relationships

Indicate whether the statement is true or false

Communication & Mass Media

Lectures and reports are meant to be persuasive

Indicate whether the statement is true or false.

Communication & Mass Media