In the balanced scorecard, the learning and growth perspective addresses which of the following questions?

A. "To succeed financially, how should we appear to our shareholders?"
B. "To satisfy our shareholders and customers, in what business process must we excel?"
C. "To achieve our mission, how should we appear to our customers?"
D. "To achieve our mission, how will we sustain our ability to change and improve?"


Answer: D

Business

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Legal positivist judges:

A. believe that law must always look to equitable exceptions to statutes and other legal rules. B. confine their legal analysis to the plain meaning of the words. C. recognize a higher set of rules that override the legitimacy of laws promulgated by political institutions. D. consider public policy and their own sense of morality when interpreting the law.

Business

A producer successfully practicing international dumping would charge

a. a relatively higher price in the more inelastic market. b. a relatively higher price in the more elastic market. c. the same price in all markets, regardless of their elasticities. d. different prices in all markets, regardless of their elasticities.

Business

Under the direct method, which one of the following would represent cash paid?

A) gains on sales of plant assets B) losses on sales of plant assets C) depreciation expense, adjusted for changes in depreciation methods D) interest expense, adjusted for changes in interest payable and amortization of bond premium or discount

Business

Business ethics deals exclusively with the relationships between business organizations and their external constituencies

a. True b. False

Business