Garrell Corporation is conducting a time-driven activity-based costing study in its Customer Support Department. The company has provided the following data to aid in that study:?Activity cost pool:Time-driven activity rate (cost per unit of activity) ?Receiving Calls$5.46?Resolving Issues$8.58?Settling Disputes$13.26?Cost Object Data:Customer PCustomer Q?Number of calls received3121?Number of issues resolved1710?Number of disputes settled10Required:Using time-driven activity-based costing, determine the total Customer Support Department cost assigned to each customer.
What will be an ideal response?
| ? | ? | Customer P | Customer Q |
| ? | Number of calls received (a) | 31 | 21 |
| ? | Time-driven activity rate (b) | $5.46 | $5.46 |
| ? | Receiving Calls costs assigned (a) × (b) | $169.26 | $114.66 |
| ? | ? | ? | ? |
| ? | Number of issues resolved (a) | 17 | 10 |
| ? | Time-driven activity rate (b) | $8.58 | $8.58 |
| ? | Resolving Issues costs assigned (a) × (b) | $145.86 | $85.80 |
| ? | ? | ? | ? |
| ? | Number of disputes settled (a) | 1 | 0 |
| ? | Time-driven activity rate (b) | $13.26 | $13.26 |
| ? | Settling Disputes costs assigned (a) × (b) | $13.26 | $0.00 |
| ? | ? | ? | ? |
| ? | Total Customer Support Department costs assigned | $328.38 | $200.46 |
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