Which skills will be demonstrated by a nurse who has effective communication? Select all that apply
a. Active listening
b. Restatement of the main points
c. Use simple, direct words
d. Maintain eye contact
A, B, C
Active listening, restatement of the main points, and use of simple, direct words are all examples of effective communication skills. Maintaining culturally appropriate eye contact is important, which in some cultures may mean avoiding eye contact.
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The patient is taking furosemide (Lasix) and has been complaining of muscle weakness. The nurse should be most concerned about which imbalance?
a. Hyponatremia b. Hypokalemia c. Hypochloremia d. Hyperchloremia
At a recent nurse staff meeting, the chief nursing officer (CNO) announced that all nursing staff would work 12-hour shifts on a day–night rotation schedule that would alternate every 6 weeks
The CNO announced that she made this decision as a means to solve discord between the day- and night-shift nurses. She explained that this plan will allow the staff to experience the work on each shift and to appreciate the various job responsibilities on each shift. What type of leadership is the CNO displaying? 1) Management 2) Laissez-faire 3) Democratic 4) Authoritarian
The two most common causes of hospital-acquired pneumonia in the United States are
a. Staphylococcus aureus and Pseudomonas aeruginosa b. Escherichia coli and Haemophilus influenzae c. methicillin-resistant Staphylococcus aureus and Pseudomonas aeruginosa d. Klebsiella spp. and Enterobacter spp.
Which activity is a possible solution for inadequate nursing staffing?
A) Identify the kind and amount of nursing services required. B) Learn to give quality care during designated work period. C) Use a team conference to develop a consistent plan of care. D) Educate the client to become an assertive health care consumer.