Subtext is
a. a minor story.
b. the meaning interpreted from words.
c. a calendar of intentions and feelings.
d. the true story.
c,
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The first step in the cross-cultural communications process is
A) commitment B) awareness C) diversity D) advocacy E) testing
Through active listening, we express acceptance of the speaker's feelings and encourage the speaker to elaborate on those feelings
Indicate whether the statement is true or false.
Competition is an approach to managing conflict that views conflict as a "battle" to be won.
Answer the following statement true (T) or false (F)
The most significant part of a person's self concept
a. is the social roles the person plays b. is his or her appearance c. is his or her accomplishments d. is different for different people