Which of the following is true about emoticons and shorthand abbreviations in email messages?

a. Emoticons and shorthand abbreviations are generally appropriate in email to external parties.
b. Abbreviations should never be used because they cause confusion for the reader.
c. Using an emoticon to show pleasure or sarcasm is at times appropriate to make the message clearer to the receiver.
d. None of the above is true.


C

Business

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When customers have some prior experience with the product and the risk is minimal, like for the purchase of a new frying pan, they will engage in:

A) Extended problem solving B) Unlimited problem solving C) Complex decision making D) Habitual decision making E) Limited problem solving

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Punctuate the sentence correctly. If I buy the tickets at the box office suggested Reed we can avoid the online service charge

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If a salesperson says, "This is a great car and it's really fun to drive," but the car turns out to be a lemon, the salesperson has committed fraud

Indicate whether the statement is true or false

Business