In your speech class, your friend Hayden gave a speech that was strong but lacked support. When a classmate respectfully offered criticism, Hayden clearly became angry and said "Well, obviously you weren't listening. I referenced 12 sources!" What suggestions would you offer to help Hayden improve in listening to criticism?
What will be an ideal response?
The ideal answer should include:
- Listen with an open mind. It is not easy to listen to criticism, so it may be easy to block it out. But, if you block out criticism, you'll likely lose out on some useful suggestions. Encourage listeners to share their criticisms, and don't take them too personally.
- Accept the critic's viewpoint. Do not argue with the listener. It did not help for you to point out that you referenced 12 sources. Think about why the evidence was not convincing enough for the classmate.
- Seek clarification. If you don't understand a critique, ask the student to clarify it. Also, it's ok to ask for specific suggestions for improvement.
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Scholars Maxwell McCombs and Don Shaw are best known for their pioneering work focusing on
A) news conflict. B) agenda setting. C) visual communication. D) news scheduling.
When you give careful and thoughtful attention and responses to the messages you receive you are listening
a. selectively. b. purposefully. c. mindfully. d. for factual information. e. for personal information.
John runs the Sociology Department at a major university, and 14 faculty members teach in his department. John believes that all faculty members understand their function at the school, so he does not interfere with their day-to-day work. John views the faculty members as professionals who understand how best to do their jobs. When a conflict arises with a student or another faculty member, John will sit in on a meeting only if specifically invited, and he rarely offers his opinion or tells the faculty how to resolve the issue. John exhibits a(n) ________ style of leadership.
A. laissez-faire B. relaxed C. laid-back D. autocratic
What are three ways to be effective at lecture listening?
What will be an ideal response?