Max is attempting to listen to his friend on the phone while watching a baseball game on television. This example illustrates the information-processing barrier of _____.
A. receiver apprehension
B. shifting attention
C. processing rate
D. information overload
Answer: B
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Which of the following is a positive listening habit?
a. analytical listening b. selective listening c. superficial listening d. defensive listening e. pseudolistening
In her speech about how to handle decreased funding in higher education, Susan compared her university's situation to another university in her state. She is using a(n)
A) figurative analogy. B) narrative. C) definition. D) literal analogy.
The "spiral of silence" theory suggests that you are more likely to voice __________ than __________.
A. agreement; disagreement B. disagreement; agreement C. assertiveness; aggression D. conspiracy; agreement
In the past, travel guides advised U.S. tourists not to hitchhike in Middle Eastern countries because the traditional American gesture of “thumbing a ride” is considered an obscene gesture there. This is an example of how ______ can cause challenges to intercultural communication.
a. ethnocentrism b. misinterpretation c. stereotyping d. uncertainty