A mediator must handle an argument between two people, one from an individualist culture and one from a collectivist culture. The person from the individualist culture has remained engaged in the argument, while the person from the collectivist culture seems to have withdrawn from their position. What can the mediator explain to each of these people about the cultural misunderstanding taking place when it comes to handling conflict?
What will be an ideal response?
Ans: The mediator should explain to the individualist that the collectivist would prefer to save face and attempt to solve the problem at hand as soon as possible, so that both parties can maintain their pride and find a harmonious solution. The mediator should explain to the collectivist that the individualist does not view the argument as a harmful interaction or as an attempt to break the collectivist’s pride, but rather to convey their personal ideas.
Cognitive Domain: Application
Answer Location: Suggestions for ME People (Individualists); Suggestions for WE People (Collectivists)
Difficulty Level: Medium
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