Which type of group conflict is related to meeting deadlines?
A. reward conflict process conflict
B. task interdependency conflict
C. resource conflict
Answer: B. task interdependency conflict
You might also like to view...
All of the following qualitative considerations may impact upon capital investments analysis except:
A) manufacturing productivity B) manufacturing sunk cost C) manufacturing flexibility D) manufacturing control
Which of the following is appropriate etiquette when listening?
a. Restate in your own words what you think the speaker has said. b. Interrupt the speaker when a misstatement is made. c. Frequently break eye contact with the speaker. d. None of the above are appropriate listening etiquette.
A core competence
A. detracts from a company's arsenal of competitive capabilities and competitive assets and is not a resource strength considered to be genuine. B. is an activity that a firm performs proficiently that is also central to its strategy and competitive success. C. is often grounded in a single department's set of knowledge and expertise. D. is typically results-based, residing in a company's tangible physical assets on the balance sheet. E. is a proficiently performed external activity.
An external customer service audit would most likely identify which of the following?
a. Service characteristics that are important to shareholders b. Service characteristics that are important to firm executives c. Service characteristics that are important to suppliers d. Service characteristics that are important to customers and customer expectations for those characteristics