The New Human Resources Manager (Scenario)Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes. This company is unable to retain good employees, who treat it as a stepping stone until they find better opportunities. Employee turnover is high and morale is low. Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm.The top management of the company decides that the performance appraisal process needs to be changed. They ask Steve to make use of a rating scale that will rate the employees' actual job behaviors. The managers are asking Steve to use a ________.

A. 360-degree feedback
B. management by objective method
C. behaviorally anchored rating scale
D. graphic rating scale


Answer: C

Business

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