Customer support, sales management, and contact management are key features of a customer relationship management (CRM) system.

Answer the following statement true (T) or false (F)


True

Computer Science & Information Technology

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________ language consists of a series of 0s and 1s

Fill in the blank(s) with correct word

Computer Science & Information Technology

You should ____ cells to duplicate entries.

A. copy B. command C. move D. either A or C

Computer Science & Information Technology

Which of the following removes only the contents of a selected row or column?

A. the Delete button B. the [Delete] key C. the Delete command on a shortcut menu D. All of the above.

Computer Science & Information Technology

Which of the following is not a view tab found in the Save For Web dialog box?

A. Original B. Actual C. 2-Up D. 4-Up

Computer Science & Information Technology