When does acceptance of an offer to enter into a unilateral contract generally occur?
A) Upon notice of intent to accept by the offeree.
B) Upon full performance by the offeror with the intention of accepting.
C) Upon commencement of performance by the offeree.
D) Upon full performance by the offeree with the intention of accepting.
D
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The goal of a successful credit policy is to maximize the potential profit on total credit sales while
a. limiting credit losses to an acceptable level. b. minimizing the number of credit customers. c. keeping credit sales as low as possible. d. selling only to customers who will pay.
In comparison to cable television, radio is a high-cost medium
Indicate whether the statement is true or false
Verbs are the key _________ words in most sentences
a. inquiry b. subject c. action d. identifier
________ represents a formalization of the measurement of customer expectations of a service compared to perceptions of actual service performance.
A. Service encounter B. Service quality C. Customer delight D. Service excellence E. Moment of truth