Switching costs refers to costs that a customer faces when buying a product that is different from what has been purchased or used in the past.

Answer the following statement true (T) or false (F)


True

Customers are sometimes less price sensitive if there are switching costs-costs that a customer faces when buying a product that is different from what has been purchased or used in the past. Switching costs can be quite high for some business customers.

Business

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What amount will be recorded to Isis's capital account?

a. $18,000 b. $7,500 c. $25,500 d. $10,500

Business

The six largest rapidly-growing emerging markets in the world are referred to as BRIC-EN

Indicate whether the statement is true or false

Business

Karl is engaged in a conversation with Helga and he is asking questions that allow her free rein in answering. What sort of questions are these?

A. open-ended B. leading C. closed-ended D. loaded

Business

John H. Harland Company is a large company with 5,200 employees and almost $800 million in annual sales. The company is best known for printing personal and business checks

Harland Analytical Services is a technology company that produces software that enables banks to gauge the behavior of their customers by tracking their spending habits. In addition, Harland owns Scantron, a computerized testing and assessment company. The ________ for John H. Harland Company includes its check-printing business, its financial software business, and its testing and assessment business. A) business portfolio B) marketing mix C) market penetration D) functional plan E) market classification

Business