When you need quick information from a source that is notoriously hard to reach, ______.

A. a simple exchange of e-mails, texts, tweets, or other digital contacts can make your life a lot easier
B. you should look for another source
C. a phone interview is the best choice
D. stop everything until you can meet them in person


A. a simple exchange of e-mails, texts, tweets, or other digital contacts can make your life a lot easier

Communication & Mass Media

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There is no single best way to solve problems in groups

Indicate whether this statement is true or false.

Communication & Mass Media

Briefly discuss social decentering

What will be an ideal response

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. Suggesting that disputants can seek advice from attorneys or other professional undermines the effectiveness of the mediation. 2. Ground rules must be very specific and direct, such as “There will be no interruptions when someone else is speaking.” 3. The disputants can be allowed to participate in the development of ground rules. 4. If one disputant is visibly agitated, sometimes it is best to start with him or her. 5. As the mediator moves the parties from the opening statement to the storytelling phases, the mediator must start with the person who first contacted the mediator.

Communication & Mass Media

Janet and her boyfriend use the phrase “Do you want to break the ice?” when they want to go out to a movie. This is the _________________ meaning of the phrase.

a. connotative b. experimental c. semantic d. denotative

Communication & Mass Media