Of all the techniques speakers can use to inform an audience, ________ often comes closest to crossing the line from informing to persuading.

A. describing
B. explaining
C. demonstrating
D. defining


Answer: B

Communication & Mass Media

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As long as you can understand verbal messages while working in another culture, it is not necessary to be able to decipher and interpret nonverbal messages

Indicate whether this statement is true or false.

Communication & Mass Media

Katrine organizes her supporting materials by first talking about the educational implications of higher interest rates and then talking about the economic implications. Which organizational pattern is Katrine using?

A. problem-solution B. topical C. spatial D. chronological

Communication & Mass Media

Which of the following relationship competence skills for the workplace is recommended by the text?

A) Watch for and report office romances. B) Self-disclose openly. C) Watch out for ethnocentrism on your part. D) Avoid the display of value congruence.

Communication & Mass Media

Summarizing an interview is a common closing technique used in ________.

A. performance interviews B. sales interviews C. counseling interviews D. All of the answers are correct.

Communication & Mass Media