Craig is the manager of a company that is opening a new branch of operations in another country. In a meeting set up to inform his employees of this news, he focuses on how this move is going to make the company more profitable but fails to address the employees' fears for job security. In this case, Craig has communicated ineffectively because he has
A. encoded his message.
B. failed to eliminate noise.
C. not eliminated feedback.
D. ignored his receivers' viewpoint.
Answer: D
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