If you walk into a movie theater box office to buy tickets and inadvertently cut off a lady that had arrived before you, and you offer an apology, which one of the following are you performing?
a. You are trying to exercise your social assertiveness.
b. You are correcting a minor interaction offense.
c. You are indicating the lady you were there before but you are glad to give up your turn.
d. You have committed an offense, and while apologizing you are not accepting responsibility.
b. You are correcting a minor interaction offense.
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