Sharon has just attacked you verbally, claiming that you submitted a sloppy report and blaming you for the fact that your company didn't win an important bid. Your most effective response would be

A) "But I did a lot of research for that report. It's not my fault they didn't choose us."
B) "You think my report was bad? I saw the mistakes on the material you turned in."
C) Complain about Sharon to your coworkers.
D) Report Sharon's accusations to your supervisor.
E) Ask Sharon to show you specifically what areas of the report she thinks were flawed and
what suggestions she has for you when you write reports in the future.


E

Communication & Mass Media

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Which of the following is representative of how men are generally portrayed in the media? a. As independent, aggressive, in charge, and unafraid

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Communication patterns are essentially the same in dyads and small groups

A. True B. False

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Which DOES NOT fit in the following list?

A. aggressing B. door-matting C. eggheading D. airheading E. bargaining

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Legitimate power in leadership stems from

A. leadership skills. B. organizational authority. C. identification with other leaders. D. a role acknowledged by the followers. E. none of these.

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