Talking down refers to communicating as though you are superior to other participants
Indicate whether the statement is true or false.
TRUE.
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Vocalized pauses such as "um" or "uh" erode speaker credibility because they give the impression that
the speaker is tentative or unprepared. Indicate whether the statement is true or false
Verbal communication is important because
a. the language people speak is tied to their identities. b. verbal elements are the foundation on which meaning is created. c. verbal communication plays an important role in relationship development. d. all of the above.
Active organizational attempts to help members learn appropriate behaviors, norms, and values are known as socialization attempts
Indicate whether this statement is true or false.
In the Control-Empowerment Matrix, TAYLORISM is:
A. Generally automated or static, like in a production environment. B. Generally used for surveillance and shadowing activities. C. Generally used most effectively in a structured environment. D. Complex information technology processes with subject matter experts.