Dabir works at a department store where a woman berates him for not having the product she wanted. Seeing that she appears hot and in a rush, Dabirattributes her anger to a(n) _____ cause

a. stereotypical
b. internal
c. external
d. scripted


Answer: c

Communication & Mass Media

You might also like to view...

Which early culture established that a year was 365.24 days long?

A. Egyptian B. Maya C. Roman D. Sumerian

Communication & Mass Media

Paraphrasing, or providing a gentle repetition of what was just stated, also clarifies understanding, showing the other person your attention to his or her needs

Indicate whether the statement is true or false.

Communication & Mass Media

Guidelines for choosing good topics for presentation include all of the following EXCEPT __________

a. select a topic that interests you b. select a topic appropriate to the speaking situation c. select a topic appropriate to your audience d. select a topic limited in scope e. all of the above are guidelines for choosing topics

Communication & Mass Media

Which of the following does your textbook recommend for developing your first classroom speech?

A. Be creative in structuring the speech. B. Describe an exciting experience. C. Use colorful, descriptive language. D. All of these answers are correct. E. Both use colorful, descriptive language and describe an exciting experience.

Communication & Mass Media