Real assets in the economy include all but which one of the following?
A. lan d
B. building s
C. consumer durables
D. common stock
D. common stock
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Personalization and customization are part of:
A) Web 1.0 B) Web analytics C) cyber security D) brand engagement
Which of the following is true for businesses with above average customer value?
A) They need to spend more to acquire customers. B) The cost of purchase equals performance benefits. C) They produce higher levels of pre-tax return on investment. D) The cost of purchase exceeds performance benefits. E) They have great difficulty in retaining customers.
After buying an expensive new mobile phone, Kevin experiences ________ when he has second thoughts and wonders if he made the right choice.
A. conflict B. evaluation C. dissonance D. attitude adjustment E. variance
Expressing your sincere regret for the harm you caused and your intent to act differently is which part of an apology?
A. acknowledgement B. remorse C. explanation D. reparations/forgiveness