Potential barriers to effective communication can impact how the message is delivered and if it is received. Which of the following are some of these barriers to communication?

a. stereotyping
b. internal locus of control
c. inattention
d. stress
e. past-oriented culture
f. giving advice


A, C, D, F
Barriers to communication are important for nurses to be aware of especially when they are encountered in practice. Nine potential barriers to communication have been noted by Ruthman (2008). These barriers are: 1) stereotyping; 2) inattention; 3) stress; 4) giving advice; 5) incongruent responses; 6) unclear expectations; 7) interrupting; 8) being defensive; and 9) offering false reassurance.

Nursing

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A pediatric nurse is explaining child abuse and neglect to a class of nursing students. Which information does this nurse provide the students during the presentation? (Select all that apply.)

A. Children with disabilities are at higher risk. B. Diagnosing physical child abuse is easy and quick. C. Each week, about 5 children die from abuse. D. Neglect is most common, but is difficult to identify. E. Unexplained, recurrent conditions may be caused by abuse.

Nursing

A client with a diagnosis of hemolytic anemia has gone to a community-based laboratory for follow-up blood work. The lab technician confirms with the client that hematocrit is one of the components of the blood work

The client replies, "I thought the point of the blood work was to see how many red blood cells I have today." How could the technician best respond to the client's statement? A) "This result will tell your care provider about the number of red blood cells in a given quantity of your blood plasma." B) "Your hematocrit measures the average size of your red blood cells and indirectly measures your oxygen-carrying capacity." C) "The result will indicate how many of your red blood cells are new and young and will indicate your body's production rate of red cells." D) "The hematocrit measures the mass that your red blood cells account for in a quantity of your blood."

Nursing

A patient is scheduled for a procedure to test

mental function at 6 a.m. At 3 a.m. the patient requests something for sleep. What is your best response? a. "I'll call your prescriber and request an order for something to help you sleep." b. "Your prescriber has ordered temazepam (Restoril). I will give you a dose now." c. "I'm sorry, but there is not enough time for sleep now before your procedure." d. "I'm sorry, but you already received a dose of temazepam last evening at 9."

Nursing

A student nurse asks a peer, "What's the difference between recreation and relaxation?" The best response would be

a. "They're essentially the same." b. "Relaxation usually lowers stress, but recreation can create stress." c. "Relaxation exercises and recreation activities always lower stress." d. "Relaxation requires knowledge of special techniques, but recreation takes no special skills."

Nursing