The key to using customer service to develop long-term relationships is:
A) to provide services for free to all customers.
B) to view service as a way of differentiating your product.
C) to provide service only to loyal customers.
D) to make sure that your service is similar to that provided by the competitors.
B
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On January 1, a corporation had 15,380 shares of common stock outstanding. On August 1, it sold an additional 5,000 shares. During the year, dividends of $4,800 and $56,000 were declared and paid on the common and preferred stock, respectively. Net income for the year was $250,000. What was the basic earnings per share for the year (rounded to the nearest cent)?
A) $16.26 B) $14.32 C) $11.11 D) $10.83
An audience that is dependent on a negotiator's performance for their outcomes will generally insist that he or she be tough, firm, demanding, and unyielding in the struggle to obtain the best possible outcome for them.
Answer the following statement true (T) or false (F)
Calculate the balance due on the maturity date of the following loan. Use the U.S. Rule. Principal Rate Time Partial Payment Balance Due $9,000 6% 90 days $1,500 on day 30
What will be an ideal response?
The field of human services can be defined as one that helps organizations cope with problems of a social welfare, educational, psychological, behavioral health, or legal nature.
a. True b. False