What issue highlighted in your text is an ever-present concern for customers regarding CRM systems?
A. the potential for customers to be inundated with company mail
B. the fear that the company will use customer data in its advertising campaigns
C. the worry that customer data is not secure
D. the attempt by companies to sell customers additional products
E. the attempt by companies to use customer data to generate product specific promotions
Answer: C
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In which of the following cases is the felony murder rule applied?
A. when the felon in the case was killed while the crime transpired B. when the murder was committed without intent while committing another crime C. when the reason for the death is found to be involuntary manslaughter D. when the crime involves the intended murder of another person
Which of the following is NOT a question that managers should ask of themselves before they collect, store, and release potentially private information?
a. What is the nature of the data? b. Who should have access to the information? c. Who is responsible for screening potential users to ensure they have a valid reason to request access to the information? d. What is the financial value of the data being collected?
Following negotiations, Office Park, Inc, enters into an informal contract with Quality Janitorial Company for custodial services for Office Park's buildings. This means that the parties' contract
a. requires no special form. b. is freely open to either party's interpretation. c. is subject to change by either party, within reason. d. is not yet completely formed.
Speckman Enterprises, Inc., produces and sells a single product whose selling price is $200.00 per unit and whose variable expense is $68.00 per unit. The company's monthly fixed expense is $514,800. Assume the company's target profit is $11,000. The unit sales to attain that target profit is closest to:
A. 3,983 units B. 2,629 units C. 7,732 units D. 4,781 units