Which of the following forms of organizational justice is the perceived fairness of how rewards are allocated?
A. procedural justice
B. interpersonal justice
C. distributive justice
D. informational justice
C. distributive justice
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According to the dynamic process model, two different types of expectations have opposite effects on perceptions of service quality. One of these is that ________
A) increasing customer expectations of what the firm will deliver improve the perceptions of overall service quality B) increasing customer expectations of what the firm will deliver decrease the perceptions of overall service quality C) decreasing customer expectations of what the firm should deliver decrease the perceptions of overall service quality D) decreasing customer expectations of what the firm will deliver improve the perceptions of overall service quality E) increasing customer expectations of what the firm should deliver improve the perceptions of overall service quality
Identify the adjectives in the sentence. It was a cold, crisp day
The National Science Foundation was responsible for many of the
policy decisions that led to the modern Internet. Indicate whether the statement is true or false
A set of leader characteristics that reflect a high level of effort and a high need for achievement is identified as
A. drive. B. charisma. C. power. D. integrity. E. vision.