Developing a relationship on the first visit is becoming increasingly important in the _____________ stage of the personal selling process.
A. prospecting
B. preapproach
C. approach
D. making the presentation
E. overcoming objections
Answer: C
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The department in an organization that is responsible for preparing the invoice approval form to document all of the information about a particular purchase is:
a. the human resources department. b. the purchasing department. c. the receiving department. d. the accounting department.
An example of a public source of information consulted during an external search would include
A. relatives. B. advertising. C. product-rating organizations. D. friends. E. salespeople.
Through the use of ________, a company is able to know exactly where a product is located within the distribution channel
A) ERP B) RFID C) PRM D) VMS E) JIT
Which of the following is NOT an example of dependent demand items?
A) shoelaces, shoes B) wheels, car C) carafes, coffeemakers D) ice skates, roller skates