The ______ arranges main points according to opposing arguments and then both challenges them and bolsters your own.

a. refutative pattern
b. criteria satisfaction pattern
c. motivated sequence pattern
d. statement of reasons pattern


a. refutative pattern
The refutative pattern arranges main points according to opposing arguments and then both challenges them and bolsters your own. This pattern is particularly useful when the target audience opposes your position.

Communication & Mass Media

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In order to improve your empathic listening, which of the following recommendations would be helpful?

a) See things from the receiver's point of view.
b) Engage in one-way communication.
c) Interrupt the speaker if what you have to say is more important.
d) Seek to understand the speaker's thoughts and feelings.

Communication & Mass Media

When we listen to a speaker, we ________, or assign meaning to, the sender's words and actions.

A. react to B. encode C. provide feedback to D. decode

Communication & Mass Media

Psychologist Harold Lasswell developed a mass communication model that said mass media have little effect on people

Indicate whether this statement is true or false.

Communication & Mass Media

Which of the following is an example of overattribution?

A) Gloria failed her exam because she didn't study enough. B) Pygmalion's statue turned into a real woman because of his love for her. C) Imas thought Sara was thoughtful because she was always doing little things for him.. D) Alberto is irresponsible because he has never had to work for money.

Communication & Mass Media