A key advantage of the Internet is that it allows the customer to interact with the firm through e-business activities.
Answer the following statement true (T) or false (F)
True
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Incentive awards are utilized mainly to encourage long-term performance
Indicate whether the statement is true or false
Which of the following statements about customer relationship management (CRM) programs is true?
A) The success of a CRM program relies on its use of mass communication channels. B) CRM programs include information gathered from each customer touchpoint. C) Internet technology is a barrier to the successful implementation of CRM programs. D) To succeed, all companies should engage in CRM every time they interact with a customer. E) Only consumer marketers can benefit from the use of CRM programs.
Aggie, Inc Aggie, Inc purchased a truck at a cost of $12,000. The truck has an estimated salvage value of $2,000 and an estimated life of 5 years, or 100,000 hours of operation. The truck was purchased on January 1, 2011, and was used 27,000 hours in 2011 and 26,000 hours in 2012. Refer to Aggie, Inc's information presented above, if Aggie uses the double-declining-balance depreciation method,
what amount is the depreciation expense for 2012? A) $4,800 B) $2,880 C) $1,728 D) $2,000
A signed writing by a shareholder authorizing a named person to vote his stock at a specified meeting of shareholders is a(n):
a. control. b. affiliate. c. proxy. d. registration statement.