“I feel very uncomfortable when you get dinner with your ex. I worry that it means you are still interested in her,” says Frances. Identify and explain the skill that Frances is using to improve her listening and responding.

What will be an ideal response?


Frances is giving nonjudgmental feedback. She is owning her feelings and perceptions in order not to blame them on her significant other.

Communication & Mass Media

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All of the following are appropriate goals when asking questions EXCEPT ______.

a. soliciting more information b. repeating points c. halting an advocate’s momentum d. avoiding personal attacks

Communication & Mass Media

Ego boundaries refer to:

A) ?ways we satisfy our needs for belonging. B) ?where an individual stops and the rest of the world begins. C) ?social standpoints such as race, class, and gender. D) ?parenting patterns that teach us who we are and how to approach relationships. E) ?communication styles we use in our relationships with others.

Communication & Mass Media

Bo is having a hard time concentrating on what a speaker is saying

The speaker, a man with a beard and ponytail, wearing sandals, is addressing City Council on the issue of whether the city should decriminalize possession of small amounts of marijuana. Based on what you know about the speaker and the topic, Bo might be suffering from what kind of listening problem? A) The tendency to stereotype B) A short attention span C) The passivity syndrome D) Mental games

Communication & Mass Media

American movies have always been the fastest moving in the world and digital technology—both recording and editing—has enabled them to move even faster. ___

Indicate whether the statement is true or false

Communication & Mass Media