Margarite is giving a presentation on listening skills to a group of people who work for a large corporation
She plans a presentation that revolves around activities that they can participate in and relates these activities to situations they encounter every day at work. Margarite is using which of the following to make her presentation memorable?
a. Building in redundancy
b. Using adult learning principles
c. Reinforcing key ideas verbally
d. Reinforcing key ideas nonverbally
b
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When a speaker uses concrete language, it means that it ________
A) cannot be changed B) is quite specific C) is hard to understand D) all of the above
If you were to ask questions such as "What brings these people together?" or"What do they expect to hear?" you would be showing concern for
a. audience analysis. b. occasion analysis. c. purpose analysis. d. idea analysis.
Which of the following is NOT included in the ROSTIR model?
a. research b. theory c. implementation d. reporting
People who engage in ________ stop looking at their partners, stop speaking, and stop responding to what their partners are saying.
A. defensiveness B. stonewalling C. criticism D. contempt