Becky has been asked by a local high school to speak to the environmental club. She's a bit nervous, as she doesn't know the audience. She wants to get some information about who the students are and what matters to them, and she also wants to signal that she cares about them. What is the best way for Becky to build this type of rapport?
A. maintaining eye contact while she speaks
B. using humor when appropriate
C. interacting with her listeners before she speaks
D. opening with a story
Answer: C
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