Brooke uses her credit card to purchase a lawn mower at the local "big box" hardware store, but when she tries to use the mower for the first time, she finds it is not self-propelled as advertised. Does she have any recourse?
What will be an ideal response?
Since Brooke used a credit card for the purchase, she is protected under the TILA. If there is a dispute between a merchant and a customer, the credit card company cannot bill the customer if she makes a good faith effort to resolve the dispute, the dispute is for over $50, and the merchant is in the same state as or within 100 miles of the customer's house.
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