Answer the following statements true (T) or false (F)

Question

1. A change agent is a behavioral sciences consultant who helps organizations deal with old problems in new ways.
2. One of the primary situations in which OD is used is when adapting to mergers.
3. Even when it comes to technology-induced change, OD can be helped by opening communication and dealing with stress.
4. The three steps of the OD process are diagnosis, experimentation, and adaptation.

Answer 1

1. TRUE
Often OD is put into practice by a person known as a change agent, a consultant with a background in behavioral sciences who can be a catalyst in helping organizations deal with old problems in new ways.
2. TRUE
OD is used to address matters such as managing conflict, revitalizing organizations, and adapting to mergers.
3. TRUE
Information technology is wreaking such change that nearly all organizations are now in the position of having to adopt new behaviors in order to resist decline. OD can help by opening communication, fostering innovation, and dealing with stress.
4. FALSE
OD managers and consultants follow a medical-like model. They approach the organization as if it were a sick patient, using diagnosis, intervention, and evaluation, or rather "diagnosing" its ills, "prescribing" treatment or intervention, and "monitoring" or evaluating progress.